How to help someone with technology without taking over
Help a relative, colleague or community member learn a digital task through patient explanations and hands-on practice.
Insights & useful advice
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What to bring to a digital support session
Prepare for patient technology support with a few useful notes, your usual device and a manageable goal.
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Is your contact page making it easy to enquire?
Review your contact form, confirmation messages and enquiry handling so interested visitors can take the next step.
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What to put in a website brief before you ask for a quote
Gather the priorities, content and practical details that help a designer understand your website and prepare a useful quote.
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Salesforce training that helps people do their actual jobs
Plan Salesforce training around real tasks, useful practice and the support people need after the session.
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Why do your Salesforce reports show different numbers?
Understand why Salesforce reports disagree and work through the definitions, filters and data behind the numbers.
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How to feel more confident with everyday technology
Build confidence with everyday technology through small goals, patient practice and clear explanations on your own device.